Maya Chen
3 comparable calls · latest 82 (+31 overall)
Largest gain: Discovery +10
- Opening
- 11.5 +2.5
- Discovery
- 20 +10
- Rapport
- 11 +3
- Value
- 11 +3
- Objections
- 10.5 +2.5
- Next step
- 10.5 +2.5
Sample data. Northwind Supply is a fictional B2B sales team. The reps, calls, and scores on this page are illustrations, not customers, and not a measurement of anyone’s work.
Sample manager view · as of October 30, 2026
Northwind Supply
This is the view a manager uses between meetings: who practiced, which rubric category moved, and whether this week’s drill is done. Scores are coaching signals. Do not use an AI score alone for pay or performance decisions.
Score trends
Category trends use rubric 2026-10-30.1 and later, so the same anchors are compared together. Older scores stay listed and stay out of the averages. These are coaching signals for the next meeting, not a performance rating.
Most improved category
Discovery +7
Average change from earlier calls to later calls, across reps with two or more scores on this rubric.
Hasn't practiced this week
- Luis Ortega
Week of Oct 26, Monday through Sunday, UTC.
Team by week
| Week | Calls | Opening | Discovery | Rapport | Value | Objections | Next step | Overall |
|---|---|---|---|---|---|---|---|---|
| Oct 5 | 2 | 8.5 | 11 | 8.5 | 8 | 7.5 | 8 | 51.5 |
| Oct 12 | 1 | 9 | 16 | 9 | 8 | 8 | 8 | 58 |
| Oct 19 | 1 | 11 | 18 | 10 | 10 | 9 | 9 | 67 |
| Oct 26 | 2 | 12 | 20 | 11.5 | 11.5 | 11.5 | 11.5 | 78 |
Per rep
Luis Ortega
2 comparable calls · latest 58 (+6 overall)
Largest gain: Discovery +4
- Opening
- 9 +1
- Discovery
- 16 +4
- Rapport
- 9 0
- Value
- 8 0
- Objections
- 8 +1
- Next step
- 8 0
Noor Rahman
1 comparable call · latest 74
Needs another comparable call before a personal trend.
- Opening
- 12
- Discovery
- 18
- Rapport
- 11
- Value
- 11
- Objections
- 11
- Next step
- 11
Older rubric
These calls used an earlier rubric. They are labeled and left out of the trend.
Noor Rahman · Pricing conversation · 61
Sep 12. Older rubric (2026-09-01.1). Not compared with scores from 2026-10-30.1 onward.
Weekly drills
Renewal check-in
3 · Realistic and guarded · due Nov 6 · whole team
Practice the renewal before Friday’s customer meeting. Ask for a day, a length, and who else should be there.
- Maya ChenCompleted Oct 28 · 82
- Luis OrtegaNot completed
- Noor RahmanCompleted Oct 29 · 74
Re-run on the same scenario
Maya Chen ran Quarterly business review again. The change is against her previous attempt on the same rubric.
Same scenario, next attempt
Change since Oct 20
Compared with the previous attempt on rubric 2026-10-30.1. A higher number is a coaching signal, not a grade.
Overall +15
- Opening11/15 → 12/15 +1
- Discovery18/25 → 22/25 +4
- Rapport10/15 → 12/15 +2
- Value10/15 → 12/15 +2
- Objections9/15 → 12/15 +3
- Next step9/15 → 12/15 +3